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Velthentic

Velthentic

www.velthentic.com
What is your customer experience with Velthentic?

Velthentic Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Velthentic has a 1.9 star rating from 12 reviews; consumers are mostly dissatisfied, citing high price level, frequent refund requests, inconsistent sizing, poor quality, and long shipping or non-delivery.

Key Takeaways for Future Customers

  • Check Velthentic reviews and size charts carefully before ordering.
  • Expect potential delays and be prepared to contest returns or refund requests.
  • Confirm color and material expectations as descriptions may not match.

Negative Feedback / Risk Areas

  • Consistent complaints about incorrect or non‑USA sizing.
  • Poor product quality and material misrepresentation.
  • Difficulty obtaining refunds and high return shipping costs.
  • Slow or missing deliveries and limited customer service response.

Positive Feedback

Some customers found items easy to order, liked the selection and pricing, and reported timely delivery and satisfactory cashmere purchases.

View full overview ›

Media from reviews

Velthentic - Request a return label
Velthentic - Bait and switch, primarilyVelthentic - Fraud, poor quality goodsVelthentic - Fraud, poor quality goods - Image 2Velthentic - Poorly made products and long shipping timesVelthentic - Poorly made products and long shipping times - Image 2Velthentic - Cause I never found my order
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Show reviews that mention
refund size shipping order return quality money scam sizes fraud
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Anonymous
map-marker Indianapolis, Indiana

Shoe sizing,

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I received the shoe I ordered, thinking it was a woman's shoe, I ordered a size 6 1/2 and it was the biggest 6 1/2 I've ever seen, leading me to believe the shoes are men's shoes. You all should make it clear, weather the shoes are for men or women. If you all are part of temu, I don't always like them.

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User's recommendation: Make sure you know weather the shoes you're ordering is for a man or a woman.

Kevin O Tms

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Request a return label

Velthentic - Request a return label

Please send a return label. The color of the sweater is not what I want.

Thank you.

Kevin OKeefe

Kevinokeefe57@***l.

com

Phone: 317287-****

Tracking: SPXIND109100****39

50787FZORDSPX

View full review
Pros:
  • Nice selection
Cons:
  • Color
  • Challenge of ordering on line uncertain of sizing
  • Etc

Preferred solution: Full refund

User's recommendation: Im not pissed. The sweater is not the correct color

Anonymous
map-marker Medford, Oregon

Bait and switch, primarily

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Velthentic - Bait and switch, primarily

Ordered one color, received another, discovered design was mismatched so clothing was unwearable. Received a very tiny credit only.

My advice? BE CAREFUL!!

View full review

User's recommendation: BE CAREFUL!!

Avayah Ovx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poorly made products and long shipping times

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Velthentic - Poorly made products and long shipping times
Velthentic - Poorly made products and long shipping times - Image 2

Poor quality. Thin material and subpar craftsmanship.

The large sizes are actually medium and the x-large are a tight large.

Supposed to get the orders in 8 to 13 days, but both orders took over 25. Never again!

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User's recommendation: Don't do it

Aubrey Klq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Naperville, Illinois

Fraud, poor quality goods

Velthentic - Fraud, poor quality goods
Velthentic - Fraud, poor quality goods - Image 2

ordered a jacket from them, the sizes don't correspond to international ones, low quality, they don't want to return the money, the price is three times too high. Don't buy anything from them.

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User's recommendation: Don't buy anything from them, people.

Samael Hey

Material misrepresentation

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Product came that was not the material advertised, the company keeps pushing for a partial refund or else I pay for shipping to a foreign country. This is straight up fraud, plastic is not cotton. Plain and simple.

View full review
Cons:
  • Material misrepresentation

Preferred solution: Full refund

Mark D Aon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker London, England

Terrible product, no refund

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Sadly, I should have checked the reviews, as my experience is exactly like most others here: terrible product, many sizes too small. I was told they would send a replacement item and suggested I order a much bigger size than I normally do, but I needed to pay a little more for postage.

The next item arrived and was still a ridiculous size (XL and smaller than what a 5-year-old could fit!).

Then I asked for a refund, told that since they sent a replacement pair, the refund was not valid, but they offered a 15% refund if I did not give a bad review! Rubbish clothing quality and rubbish customer care.

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Preferred solution: Full refund

User's recommendation: Dont go near this company

Anonymous
map-marker Waynesville, North Carolina

Very Pleased with purchases

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Ordered two items and they arrived before the holidays. Quality is awesome shipping was timely.

Looking forward to buying more from Velthentic in the future.

The items I personally purchased were a cashmere toboggan and scarf. Husband loves the gifts.

View full review

User's recommendation: Order don't be scared!

Anonymous
map-marker Bristol, Bristol

So you’re still advertising… shame!

Yet another gullible act in my part, placing and paying for a mythical order

Better going to Marks and Spencers

View full review
Resolved
Jamarl A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Resolved: About my order

Updated by user Nov 04, 2025

No it came. Just email them.

Updated by user Oct 31, 2025

For one they took to long then the item I want they didn't have I think they should had told me that when I was placing the other item the other item is ok but not like picture so I'm not a fan of them

Original review Oct 20, 2025

Its been almost a month and it keep saying thats the package is on the way but no date no time now i was refunded 119 so does that mean im not getting my whole order please let me know its getting cold and i need my coats thanks

View full review
Anonymous
map-marker Santa Monica, California

REFUND GUARANTEE IS MISLEADING

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I bought because they advertise full refund within 30 days. The items were poor quality and when I tried to setup a return, I learned that they are in China and the return shipping was basically the cost I paid. THERE ESSENTIALLY IS NO RETURNS because of this.

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User's recommendation: AVOID.

John L Emq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Terrible company. I ordered xl shirts and they arrived in nearly 4 weeks and were medium size. They were advertised as organic cotton but are not. Complete scam.

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Stop the false advertising! They won't give me my money back but want to send larger shirts.

The sizes from this company don't match USA sizes at all.

They want to charge me shipping to finally get my order right. I don't trust them.

View full review
Loss:
$101
Cons:
  • Deceiptive advertising and poor quality

Preferred solution: Full refund

User's recommendation: Never buy from them

Lisa R Keb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Jacket

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Updated by user Oct 02, 2025

Very long delivery jacket was way too small i wanted to return and purchase a bigger size but wasn’t able to reach a live agent

Original review Oct 01, 2025

My jacket is too small. I'd like a return label, and I want to order a larger size. Your delivery time is unreasonable.

View full review

User's recommendation: They are not easy to reach and delivery time is way too long jacket is pretty but missized

John S Rqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam website delivers cheap ill-fitting products

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Emma,

This is the fourth time I asked you to address the deception on your website.

Answer these questions: 1) Why do you advertise linen shirts and send cheap polyester? 2) Why do you advertise linen sports coats and send cheap coats with no labels, obviously not linen? 3) Why do you advertise genuine leather shoes when they are made from cheap synthetic material?

I demand a 100% refund. Send me a prepaid box and I will return the garbage to China. The stuff you sent is not worth the shipping!

This is a common complaint on TrustPilot mitigated by your false positive reviews.

They stuffed positive reviews to get an acceptable rating.

View full review
Loss:
$300
Cons:
  • Website advertises linen shirts they deliver cheap ill-manufactured

Preferred solution: Full refund

User's recommendation: Scam Website STAY AWAY

Anonymous
map-marker Santa Monica, California

Terrible quality

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Took over 3 weeks to get it. They are terrible quality. I don't know what I was thinking when I decided to give it a try.

View full review

User's recommendation: Avoid. Do not purchase.

Anonymous
map-marker Cedaredge, Colorado

Return 2 items

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These items, denim vest and jacket are way way undersized, and I ordered up 1 size! The sizing is off the wall!

View full review

User's recommendation: Don’t order from this company!

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